Service Advisor
Company: Crash Champions
Location: Kent
Posted on: April 24, 2024
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Job Description:
Champions Do More At Crash Champions, We Believe the Difference
is Trust. Crash Champions is the one of the fastest growing and
most exciting brands in the collision repair industry. The company
is the largest founder-led multi-shop operator (MSO) of
high-quality collision repair service in the U.S., serving
customers and business partners at more than 600 state-of-the-art
repair centers in 36 states across the U.S. Crash Champions was
founded in 1999 as a single Chicago repair center by industry
veteran and 2022 MSO Executive of the Year, Matt Ebert. For more
information, and to locate a local repair center, visit
Responsibilities Educate customers on the process of vehicle
repairs, insurance procedures, customer rights, repair techniques,
safety, and value. Completes initial estimates, write complete
estimates after full disassembly and damage evaluation, and lock
final estimates Manage each repair throughout the process and
ensure Crash Champions' quality standards by performing in-process
QC. Keep every customer fully informed and updated on the status of
their vehicle and provide the best possible experience for our
customers. Able to pull and review all data procedures for/with
Body Technicians and complete post-scanning for each vehicle in the
repair process Pre-close the final repair order, Handle
disbursement paperwork, address exceptions in the file and ensure
carrier specific requirements are complete Qualifications Customer
Service Skills Organization and multi-tasking skills, good time
management and the ability to adapt easily to fast-paced
environment Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments Knowledge of multiple
estimating systems, CCC one preferred, Mitchell & Audatex Benefits
Competitive pay Weekly Paychecks 401K with company match
Medical/Vision/Dental Insurance Additional elective benefits Submit
a Referral Location US-WA-Kent ID Category Estimatics Position Type
Regular Full-Time Prioritization Tier 2 - Staffing Needs Remote
No
Keywords: Crash Champions, Renton , Service Advisor, Other , Kent, Washington
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