Receptionist / Front Office
Company: Areesa Bourdon - State Farm Agency
Location: Renton
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Areesa Bourdon - State Farm
Agency, located in Renton, WA, has an immediate opening for a Front
Office - Team Member. No insurance experience is required as we
will train the right person with the right attitude. The main role
is to ensure excellent service standards, respond efficiently to
customer inquiries and maintain high customer satisfaction. Ideal
candidate is a professional with a great attitude and outgoing
personality! Someone who has 'never met a stranger,' has stellar
computer skills, the ability to multi-task, works well with their
peers, and has a true passion for helping others. Responsibilities
include but not limited to: Provide product/services information
and resolve any emerging problems that our customer accounts might
face with accuracy and efficiency Manage incoming calls Handle
customer complaints provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution Keep records
of customer interactions, process customer accounts and file
documents You will receive: Hourly Pay plus Bonus Paid Time Off
(vacation and personal/sick days) Paid Federal Holidays Medical,
Dental, Vision Valuable experience Growth potential/Opportunity for
advancement within my office Ideal Candidate: Must be willing to
obtain Property and Casualty insurance license Bilingual
English/Spanish a plus! Strong phone contact handling skills and
active listening Comfortable with making outbound calls Genuinely
excited to help customers Patient, empathetic, and passionately
communicative; loves to talk Ability to empathize with and advocate
for clients when necessary Strong Problem-solving skills Excellent
communication and presentation skills Ability to multi-task,
prioritize, and manage time effectively If you are motivated to
succeed and can see yourself in this role, please submit your
resume. We will follow up with you on the next steps in the
interview process. This position is with a State Farm independent
contractor agent, not with State Farm Insurance Companies.
Employees of State Farm agents must be able to successfully
complete any applicable licensing requirements and training
programs. State Farm agents are independent contractors who hire
their own employees. State Farm agents’ employees are not employees
of State Farm.
Keywords: Areesa Bourdon - State Farm Agency, Renton , Receptionist / Front Office, Customer Service & Call Center , Renton, Washington
