Remote Senior Customer Engineer
Company: VirtualVocations
Location: Renton
Posted on: June 25, 2022
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Job Description:
A software development company is searching for a person to fill
their position for a Remote Senior Customer Engineer.
Candidates will be responsible for the following:
taking ownership for customer issues from initial contact to
resolution including troubleshooting the issue
Partner with the Engineering and Development teams to resolve
customer issues
Write documentation, knowledge base articles, and tutorials to
improve the customer experience
Qualifications for this position include:
At least 3 years in a Software Engineering role or equivalent
Comfortable reading and writing code in at least one language
(especially Python & javascript)
Comfortable with web platforms & frameworks like Django, Flask, and
React.JS
Ability to embrace ambiguity and apply their experience of
utilizing tools and resources to come to a resolution
Ability to establish subject matter expertise in new
technologies
Ability to coach and support teammates on complex technical
issues
Keywords: VirtualVocations, Renton , Remote Senior Customer Engineer, Engineering , Renton, Washington
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