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Remote Senior Customer Engineer

Company: VirtualVocations
Location: Renton
Posted on: June 25, 2022

Job Description:

A software development company is searching for a person to fill their position for a Remote Senior Customer Engineer.

Candidates will be responsible for the following:
taking ownership for customer issues from initial contact to resolution including troubleshooting the issue
Partner with the Engineering and Development teams to resolve customer issues
Write documentation, knowledge base articles, and tutorials to improve the customer experience
Qualifications for this position include:

At least 3 years in a Software Engineering role or equivalent
Comfortable reading and writing code in at least one language (especially Python & javascript)
Comfortable with web platforms & frameworks like Django, Flask, and React.JS
Ability to embrace ambiguity and apply their experience of utilizing tools and resources to come to a resolution
Ability to establish subject matter expertise in new technologies
Ability to coach and support teammates on complex technical issues

Keywords: VirtualVocations, Renton , Remote Senior Customer Engineer, Engineering , Renton, Washington

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