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Internet Sales Manager - Jet City Harley-Davidson

Company: Jet City Harley Davidson
Location: Renton
Posted on: September 14, 2022

Job Description:

Job DescriptionJob Title: Internet Sales ManagerDepartment: Internet Sales/CSCSupervisor: General Sales Manager and/or General ManagerSummary DescriptionOversee Internet Fit Specialists who will handle incoming phone calls/internet leads and contact existing customers by phone and email to increase customer appointments and sales opportunities.Duties and Responsibilities

  • Hiring, training, motivating, counseling and monitoring the performance of Internet Sales/CSC department.
  • Assisting individual Internet Fit Specialists in setting aggressive, yet realistic monthly sales goals.
  • Tracking all customers to ensure prompt response time and monitoring follow up within the CRM eLeads.
  • Ensure that all internet sales reps meet or exceed all activity standards for phone calls and appointments.
  • Holding daily sales meetings and conducting sales training.
  • Handling incoming internet leads and setting appointments.
  • Handle incoming phone call leads and setting appointments.
  • Handle live website chat sessions.
  • Perform other related duties as assigned or requested.Supervisory Responsibilities
    • Establish departmental work schedule, balancing the workload of all employees.
    • Set policies and procedures for department.
    • Assist General Manager with recruiting, interviewing, hiring, and firing of employees.
    • Recruit, train, motivate, counsel and monitor the performance of all Internet Fit Specialists.
    • Maintain records of all employee performance reviews.
    • Provide training for all department employees.Qualifications & Job Requirements
      • Call center and telemarketing experience a plus.
      • 2+ years of sales and management experience.
      • Strong appointment setting. objection handling skills and closing skills.
      • CRM experience.
      • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
      • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
      • Have a love of motorcycles.
      • Strong work ethic and willing to give 110% until the job is complete and done right.
      • Professional demeanor and appearance.Physical Demands
        • Requires the use of both hands.
        • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
        • Requires standing and/or walking for extended periods of time.Working Conditions
          • The noise level in the work environment is usually loud.
          • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
          • Occasionally exposed to exhaust fumes or other airborne particles.

Keywords: Jet City Harley Davidson, Renton , Internet Sales Manager - Jet City Harley-Davidson, Executive , Renton, Washington

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