Internet Sales Manager - Jet City Harley-Davidson
Company: Jet City Harley Davidson
Posted on: September 14, 2022
Job DescriptionJob Title: Internet Sales ManagerDepartment:
Internet Sales/CSCSupervisor: General Sales Manager and/or General
ManagerSummary DescriptionOversee Internet Fit Specialists who will
handle incoming phone calls/internet leads and contact existing
customers by phone and email to increase customer appointments and
sales opportunities.Duties and Responsibilities
- Hiring, training, motivating, counseling and monitoring the
performance of Internet Sales/CSC department.
- Assisting individual Internet Fit Specialists in setting
aggressive, yet realistic monthly sales goals.
- Tracking all customers to ensure prompt response time and
monitoring follow up within the CRM eLeads.
- Ensure that all internet sales reps meet or exceed all activity
standards for phone calls and appointments.
- Holding daily sales meetings and conducting sales
- Handling incoming internet leads and setting appointments.
- Handle incoming phone call leads and setting appointments.
- Handle live website chat sessions.
- Perform other related duties as assigned or
- Establish departmental work schedule, balancing the workload of
- Set policies and procedures for department.
- Assist General Manager with recruiting, interviewing, hiring,
and firing of employees.
- Recruit, train, motivate, counsel and monitor the performance
of all Internet Fit Specialists.
- Maintain records of all employee performance reviews.
- Provide training for all department employees.Qualifications &
- Call center and telemarketing experience a plus.
- 2+ years of sales and management experience.
- Strong appointment setting. objection handling skills and
- CRM experience.
- Must be computer literate and proficient with Microsoft Office
Suite, along with general email/internet.
- Experience using various Google Drive applications to include
but not limited to Google Sheets and Google Docs a plus.
- Have a love of motorcycles.
- Strong work ethic and willing to give 110% until the job is
complete and done right.
- Professional demeanor and appearance.Physical Demands
- Requires the use of both hands.
- Occasionally required to bend, stoop, crouch, reach, and lift
25lbs of material.
- Requires standing and/or walking for extended periods of
- The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning
materials or other toxic materials commonly found in a motor
vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne
Keywords: Jet City Harley Davidson, Renton , Internet Sales Manager - Jet City Harley-Davidson, Executive , Renton, Washington
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