Company: HOME DEPOT USA, INC
Posted on: November 20, 2022
The Sales Manager, HDIS is responsible for independently leading an
outside sales team comprised of Home Depot Installation Service
(HDIS) Design Consultants (DC) within the Sales Manager's market
coverage. The SM supervises the DC team on a daily and regular
basis to guide the DC team's execution of effective and profitable
sales presentations. The SM independently monitors the DC team's
performance to ensure product orders meet required installation
specifications. The SM will lead his/her Design Consultants to
follow standardized practices for in-home selling, virtual selling,
store connectivity, and customer experience. The SM will also
independently coach the DC team to grow their volume and sales
efficiency. Through effective communications and leadership, the SM
drives collaboration with stores to enhance new customer
acquisition. The SM also provides recommendations for the hire,
advancement, performance reviews, discipline, and promotion of the
DC team members. The SM makes hiring, career coaching, performance
assessments decisions of their DC direct reports.
Major Tasks, Responsibilities & Key Accountabilities:
70% - Leading a team of Design Consultants. Independently monitors
DC Team's performance to ensure implementation of consistent and
profitable selling practices while utilizing business tools,
including Salesforce and the iPad selling system. Creates and
drives a high performing selling culture through regular and daily
coaching, performance management, field rides, and mentoring.
Audits Design Consultants' sales to ensure the Team is on target to
meet or exceed the assigned store's net sales target and business
sales efficiency metrics. Regularly provides performance reviews,
recommendations for advancement, appropriate coaching, or
discipline to recognize performance that exceeds expectations and
manage performance that does not meet expectations
30% - Responsible for meeting/exceeding sales plan for assigned
stores. Drives local market new customer acquisition through the
creation and maintenance of strong store relationships (store
connectivity) by regularly engaging and partnering with store
managers, specialty assistance store managers, and associates
within the retail millwork and kitchen departments. Partners with
internal lead generation teams that support the business such as
home services projects specialists, lead generation managers, and
territory managers lead generation to drive productivity in store
generated lead referrals. Maintains effective branch level
partnerships with the installation function to ensure sales and
install teams are driving overall cycle times that meet or exceed
customer experience goals.
Nature and Scope:
Position reports to Territory Sales Manager. Number of direct
reports at 5+.
Environmental Job Requirements:
Environment: Typically located in a comfortable indoor area. There
may be regular exposure to mild physical discomfort from factors
such as dust, fumes or odors, temperature extremes, loud noise,
strong drafts, or bright lights.
Typically requires overnight travel less than 10% of the time.
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the
completion of a bachelor's degree program or equivalent degree in a
field of study related to the job.
Work Experience Required: 3+ years
Requires intermittent periods during which continuous physical
exertion is required, such as walking, standing, stooping,
climbing, lifting material or equipment, some of which may be heavy
--- Construction/home improvement industry experience.
--- Prior experience leading an outside sales force.
--- Proven ability to influence a remote work force.
Knowledge, Skills, Abilities and Competencies:
--- Excellent communication skills.
--- Strong time management and organizational skills.
--- Strong negotiating skills.
--- Make effective decisions to train workforce.
--- Strong business acumen.
--- Proven problem solving and multi-tasking skills.
--- Collaborative leadership skills where strong value is placed on
partnerships while maintaining the ability to work
--- Ability to utilize mobile technology for remote selling and
consistent communication with co-workers and customers.
Keywords: HOME DEPOT USA, INC, Renton , Sales Manager, Executive , Renton, Washington
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