Chief Diversity Officer - Shared Services

Company: Providence Health & Services
Location: Renton
Posted on: March 8, 2023

Job Description:

Description







THE ROLE







The Chief Diversity, Equity, and Inclusion Officer is responsible for coordinating executive efforts to promote culturally competent patient centered care as well as diversity and inclusion as it concerns the Providence Shared Services work force and ensuring alignment with core values throughout all aspects of the business. This person will ideally live in Seattle, Portland or Irvine, but remote work is a potential option depending on location.







Diversity, equity, and inclusion, grounded in justice and integrated into all aspects of health care, are vital for improving patient care, health outcomes, and quality of life. Providence intends to differentiate itself as the health system that provides a connected experience of care based on a foundation of clinical excellence. To achieve this vision, Providence will be undertaking work to deliver a new customer experience across all entities. Providence is an integrated health system including hospitals, ambulatory care clinics, home and community health services and long-term care programs. Fundamental to its mission and core values, Providence has a special concern for serving the poor and vulnerable.







The DEI leader also coordinates diversity, equity and inclusion-oriented programs and initiatives, including the development and implementation of strategic plans for DEI aligned with the Providence Integrated Strategic and Financial Plan. As a health care leader, the DEI leader maintains strong collaborative working relationships among senior executives, all clinical and non-clinical caregivers, consumers, community advocates and various external constituents, and ultimately serves as a team builder.







The DEI leader serves as a cultural guide or broker who provides insight into the characteristic of differences - whether religious, ethnic, gender, or otherwise - and their effects on health awareness, access, and status.







The DEI leader will develop relationships and implement the Providence outreach vision with regional leaders, caregivers, physicians, and other external constituents. The position will be responsible for partnering with Providence clinical program leaders and other executives to ensure a high level of collaboration and coordination of the outreach vision and strategy.







ESSENTIAL FUNCTIONS







Provide vision, leadership, coordination, and strategic planning for the design and implementation of an institutional-wide platform to ensure diversity, equity and respect for all staff, patients and their families, and other stakeholders throughout Providence Shared Services; including, responsibility for coordinating implementation of the strategic plan for culturally competent patient centered care (CCPCC) and workforce diversity and inclusion. This is done in partnership with other administrative/divisional units to ensure that all diversity initiatives are aligned with the overall strategic plan. Provide leadership and coordination for diversity education and assessment initiatives that ensures support of the mission; and related objectives and efforts that guides work toward expected outcomes.

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• Evaluate institutional-wide progress toward creating a diverse and equitable workforce, and ensuring clinical services are delivered equitably.
  
  
  
  
• Conduct continuous monitoring of environments, regular assessment, and evaluation of work and clinical contexts. Identify or develop actionable, proactive metrics that support monitoring and measurement of progress around cultural competence and diversity management in the workforce.
  
  
  
  
• Coordinate and provide leadership for the development, implementation and operation of the Diversity, Equity, and Inclusion Integration Council.
  
  
  
  
• Coordinate the development, implementation and monitoring of Diversity/Inclusion Working Groups, committees and councils that enhance the understanding and bridge differences up, down, and across the Shared Services region.
  
  
  
  
• Advise the CEO, leaders, managers, and supervisors on issues relating to culturally competent care and workforce diversity and inclusion. Develop and present an array of innovative ideas and program concepts for consideration, selection, and implementation by Shared Services within Providence.
  
  
  
  
• Identify, develop, foster and maintain strong internal and external relationships for the purpose of integrating diversity/inclusion as well as population and community health initiatives which advance health status, access, and awareness in the community.
  
  
  
  
• Formulate and implement a culture of diversity and inclusion, engagement of diverse communities, clients, and staff, and ensuring that policies, procedures, programs, and initiatives and are reflective of 21st century demographics and realities. Define and communicate internal quality standards for inclusive culture and engagement programs, and ensure that all aspects of the programs are executed against those standards. Ensure successful delivery of programs/services and monitor effectiveness of inclusive culture, diversity, and engagement programs.
  
  
  
  
• Promote an inclusive work environment by supporting training and development activities, and provide advocacy for all individuals and groups that support initiatives promoting campus learning that is diverse and inclusive.
  
  
  
  
• Promote a positive image and positive external relations for Providence Shared Services by communicating and interacting with city, state, and other officials in matters related to health care and related diversity efforts. Represent the CEO and the ministry in various community, state and regional activities designed to promote diversity at Providence and Catholic health care in general.
  
  
  
  
• Create and implement communication strategies and content management for training, web resources (internal and external audiences), and print materials to support diversity and related initiatives.
  
  
  
  
• Collaborate with senior leaders to integrate diversity and equity practices into institutional employment and workplace practices including business practices and programming.
  
  
  
  
• In partnership with other stakeholder groups, ensure Providence Shared Services' compliance with applicable federal/state laws, policies, and procedures. Promote diverse talent identification and retention strategies for clinical and related staff members. Assist with preparing a variety of reports and correspondence, including but not limited to employment, equity and diversity/inclusion activities required by state and federal agencies.
  
  
  
  
• Advocate for infusion of diversity concepts in the general training and development curriculum including multiple perspectives, and teaching strategies that prepare leaders and staff for success in a diverse and global workplace.
  
  
  
  
  
  
  
  
  
  IDEAL QUALIFICATIONS
  
  
  
  
  
  
  
  Required experience/education for this position include:
  
  
  
  
  
  
  
  
  
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  • Bachelor's Degree in Business (including human resources), Health (all professions within healthcare and public health), Healthcare Administration, Sociology, Education, Political Science, or related field; or equivalent educ/experience
    
    
    
    
  • Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information
    
    
    
    
  • 3 years of work experience developing and implementing diversity, equity, and inclusion initiatives; including experience working with culturally and ethnically diverse populations
    
    
    
    
  • 10 or more years of experience in leading and managing large, complex strategies to successful completion
    
    
    
    
  • Must have an in depth knowledge of healthcare business operations
    
    
    
    
  • Must have the ability to establish and maintain relationships with a variety of business, physicians, and healthcare executives
    
    
    
    
  • Must have a broad knowledge and understanding of the trends and changes taking place in health care and their implications
    
    
    
    
  • Must demonstrate strong, entrepreneurial skills and is a self-starter
    
    
    
    
  • Demonstrated a strong ability to lead teams and maintain positive professional relationships with leaders, team members and physicians
    
    
    
    
  • Demonstrated effectiveness in engaging, coordination, collaborating with and otherwise leading diverse work groups and teams
    
    
    
    
  • Exceptional oral (public speaking) and written communication skills. Must be able to communicate to a wide variety of audiences
    
    
    
    
  • Exceptional negotiation skills and keen political savvy. Able to deal with high levels of ambiguity and complexity
    
    
    
    
  • Must have the ability to gain the respect and trust of senior leadership and physician partners
    
    
    
    
  • Must possess the ability to collect, analyze and present data and research with credibility to both inform decisions and help build the case for change to support the execution of the decision
    
    
    
    
  • Outstanding interpersonal skills
    
    
    
    
  • Must work independently with minimum supervision. Ability to plan, organize and prioritize projects, time and resources to accomplish objectives
    
    
    
    
  • Ability to accurately prioritize and organize short-term and long-term responsibilities in response to changing demands
    
    
    
    
  • Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment
    
    
    
    
  • Must meet tight deadlines and meeting schedules. Respond appropriately to requests from leaders and other departments
    
    
    
    
  • Ability to consistently lead groups through planning sessions and assessments of key strategic issues
    
    
    
    
  • Ability to communicate and work with all levels of management. Understanding of basic change management principles and tools. Proven ability to effectively facilitate groups of leaders
    
    
    
    
  • Understanding of how to develop a strategic and/or business plan working with a team, document that plan and translate it into actionable objectives
    
    
    
    
  • Able to understand how to develop a market and environmental assessment to support strategic and business planning; assess which information is critical to the question
    
    
    
    
  • Business development skills; proven ability to identify and assess new opportunities in a variety of service lines and develop consistent, focused opportunity assessments.
    
    
    
    
  • Excellent analytic skills. Proven ability to translate data into usable information
    
    
    
    
  • Ability to identify an approach to a given challenge or problem and to generate confidence in the approach chosen and engage leaders & physicians to secure their participation, concepts, and ideas
    
    
    
    
  • Is skilled at anticipating future consequences and trends accurately while creating competitive and breakthrough strategy plans
    
    
    
    
  • Thorough knowledge of the health care environment, including trends concerning health insurance, health care delivery, provider relationships and regulatory issues
    
    
    
    
  • Understanding and be able to maximize use of Internet and Intranet
    
    
    
    
  • Working knowledge of various software, Excel, Word, PowerPoint, is necessary
    
    
    
    
  • Reliable vehicle to travel throughout the region.
    
    
    
    
    
    
    
    
    
    Preferred experience/education for this position include:
    
    
    
    
    
    
    
    
    
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    • Master's Degree
      
      
      
      
    • Ph.D.
      
      
      
      
    • Experience in business development, strategic implementation, developing and implementing contractual relationships, new business ventures and creative partnerships
      
      
      
      
      
      
      
      
      
      Work experience in health care, preferably in an integrated health system, health plan, hospital, or physician group. About Providence
      
      
      
      At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
      
      
      
      
      
      
      
      The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
      
      
      
      
      
      
      
      Check out our benefits page for more information about our Benefits and Rewards.
      
      
      
      
      
      
      
      
      
      Requsition ID: 142074
      Company: Providence Jobs
      Job Category: HR Operations
      Job Function: Human Resources
      Job Schedule: Full time
      Job Shift: Day
      Career Track: Leadership
      Department: 4015 SS HR 4
      Address: WA Renton 2001 Lind Ave SW
      Pay Range: $86.19 - $155.74
      The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
      Check out our benefits page for more information about our Benefits and Rewards.
      
      Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
      

Keywords: Providence Health & Services, Renton , Chief Diversity Officer - Shared Services, Executive , Renton, Washington