Senior Call Center Specialist - Healthcare
Company: Randstad
Location: Renton
Posted on: August 6, 2022
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Job Description:
Job Description Huge Healthcare Company Seeking Service Center
Professionals Pay: $20.00 hourly Shift: Open Shift Availability
Location: Remote - Main office is on SW 27th St. Renton, WA
Responsibilities: Schedules, reschedules, and/or verifies patient
appointments Responds to member questions and concerns, and acts as
an advocate for their service, needs, and interests Educates
members on proper use of Health Plan systems and facilities
Appropriately transfers and introduces returned telephone calls to
providers and medical office modules Refers provider sick calls to
scheduling Supervisor or a member of the call center management
team Notifies patients of appointments and/or scheduling changes by
telephone or mail Verifies member and benefit eligibility, creates
medical record numbers as appropriate Confirms patient appointment
for next day, as appropriate Skills: Appointment Setting Experience
in Healthcare Environment Medical Terminology Demonstrated
Analytical and problem solving skills Requirements/Qualifications:
High School Diploma Company Description Randstad Staffing. We
provide outsourcing, staffing, consulting, and workforce solutions
within the areas of engineering, accounting and finance,
healthcare, human resources, IT, legal, life sciences,
manufacturing and logistics, office and administration, and sales
and marketing. We can---t wait to tell you all about it
Keywords: Randstad, Renton , Senior Call Center Specialist - Healthcare, Healthcare , Renton, Washington
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