Senior IS Epic Analyst - Resolute Hospital Billing and/or Claims
Company: Providence Service
Location: Renton
Posted on: September 11, 2023
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Job Description:
**Description** ****We are currently offering remote work from
one of our footprint states which are inclusive of AK, WA, OR, MT,
CA, NV and or TX**** **Providence is seeking a Senior IS Epic
Analyst - Resolute Hospital Billing and/or Claims who will:** +
Demonstrate full use and application of standard principles,
theories, and concepts related to technical discipline and provide
solution to a variety of moderately complex problems. + Manage more
complex projects, establish and implement new or revised system
requirements or procedures. Analyze user requirements, develop and
implement systems for moderately complex processes. + Lead
activities of project team, mentor and assists others in support of
applications, projects and goals. + Initiate, coordinate or lead
course correction to stay on schedule while providing professional
support for a large multi-facility healthcare organization. +
Partner, collaborate and extend effective working relationships
with a wide range of internal and external contacts, vendors, and
stakeholders on behalf of Providence St. Joseph Health and
Services. + Work collaboratively with colleagues across PSJHS in
delivery of specific cross departmental projects and efforts. +
Actively support and incorporate the mission and core values into
daily activities. + Treat all others with respect and demonstrate
excellence, justice and compassion in daily work and relationships
with others. **In this position, you will:** + Uses in-depth
information and analysis to provide management with advice and
counsel on a variety of business issues. Issues are often highly
technical and complex in nature. + Define user requirements for
complex systems and educate customers on application functionality
and limitations. Collaborate with customers on efficient, effective
use of application resources, and create related documentation as
necessary. + Work with internal and external teams to support and
develop business solutions. Use professional knowledge, judgment
and analysis in making decisions or recommending a course of action
that meets business needs, in addition to assisting others in these
same activities. + Demonstrates service excellence and positive
interpersonal relationships in dealing with others, including
patients/families/members, employees, managers, medical staff,
volunteers, and community members, so that productivity and
positive relations are maximized. + Applies standards, concepts and
theories related to technical discipline to provides solutions to
highly complex problems, while also mentoring less experienced
staff in the use of these tools, techniques and analytical skills.
+ Prepares documentation and assist in documenting, defining and
developing workflows in collaboration with relevant stakeholders. +
Leads project teams as needed. + Synthesizes data, information, and
knowledge to analyze multiple approaches/solutions to issues or
problems. + Collaborates with peers to create and maintain standard
team specific documentation. Leads maintenance and improvement of
documentation standards. + Identifies, manages, and communicates
issues and risks, diplomatically escalating as appropriate through
areas affected. Assist others in gathering, assessing and
troubleshooting of application failure root cause. + Understand and
translate the business needs into system design alternatives,
configuration and workflow validations. + Facilitates and
coordinates the development and analysis of complex test plans.
Acts as a resource during testing and upgrades; coordinates with
appropriate individuals. + Able to define and meet individual goals
consistent with organizational mission, quality, budget, customers,
and financial results. + Plans and coordinates downtime, change
management, maintenance, and upgrades. Performs capacity planning
and vendor management. + Ability to travel as required. + Perform
rotational on-call responsibilities. **Job Specific Knowledge,
Skills and Abilities:** + Competent in supporting the technical,
operational, and application needs for appropriate highly complex
application or several moderately complex applications from
end-to-end. + Skilled trainer of team members in information
collection, troubleshooting root cause of application failures and
system monitoring. + Knowledgeable of application architecture with
advanced skills in technical documentation of application system
installations and highly complex system flows. + Skilled
development of multifaceted testing plans and processes for complex
systems. + Skilled trainer of database configurations, complex
queries and elements. + Able to lead others in identifying ways to
enhance or improve programs, processes and systems. + Proficient in
Microsoft office products. + Able to lead and mentor other leaders
on internal project work with moderate to high complexity and risk.
+ Demonstrated ability to network collaboratively with members of
all business lines. + Able to independently prioritize work
assignments, meet deadlines and manage multiple projects and/or
priorities as well as mentor others in these skills. + Able to work
independently and as part of a team. + Skilled communicator, both
oral and written. Skilled in working collaboratively, courteously
and tactfully with difficult situations and/or people to recognize
issues and solve problems. Consistently goes out of the way to
listen, understand, and support the needs of others in a sensitive
manner. + Able to respect confidentiality of all information,
especially related to patients, medical staff and employees. + Able
to set challenging objectives and works against self-defined
standards of excellence to continually improve personal
performance. **Required qualifications:** + Bachelor's Degree
Computer Science, Business Management, Information Services. Or
equivalent education/experience + 4 years Epic Certification with
build experience. + 7 years Build analyst experience in Epic and/or
equivalent healthcare software (may substitute for Epic
Certification and build experience). + within 90 days of hire Epic
certification + Applicable Epic Certification required within 3
months of last class required for certification + Some application
suites require advanced current clinical knowledge and expertise
(Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a
current state license **Preferred qualification:** + Any
certifications relating to software applications, technology
infrastructure, and/or clinical specializations **Salary Range by
location:** NorCal (Napa, Sonoma) Min: $54.28 , Max: $89.12
Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward,
Valdez) Min: $48.38 , Max: $79.43 WA Puget Sound Oregon (Portland)
Alaska (Anchorage) Min: $46.41 , Max: $76.20 Oregon (Hood River,
Medford, Seaside) Min: $43.26 , Max: $71.04 Eastern Washington
(Richland, Spokane, Walla Walla) Min: $41.30 , Max: $67.81 Montana
Min: $37.36 , Max: $61.35 Texas Min: $35.40 , Max: $58.12 **Our**
**best-in-class benefits** **are uniquely designed to support you
and your family in staying well, growing professionally and
achieving financial security. We take care of you, so you can focus
on delivering our** **Mission** **of caring for everyone,
especially the most vulnerable in our communities.** **About the
department you will serve.** Providence Strategic and Management
Services provides a variety of functional and system support
services for all eight regions of Providence from Alaska to
California. We are focused on supporting our Mission by delivering
a robust foundation of services and sharing of specialized
expertise. **About Providence** At Providence, our strength lies in
Our Promise of Know me, care for me, ease my way. Working at our
family of organizations means that regardless of your role, well
walk alongside you in your career, supporting you so you can
support others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. The amounts listed
are the base pay range; additional compensation may be available
for this role, such as shift differentials, standby/on-call,
overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits
and Rewards. **About the Team** Providence Shared Services is a
service line within Providence that provides a variety of
functional and system support services for our family of
organizations across Alaska, California, Montana, New Mexico,
Oregon, Texas and Washington. We are focused on supporting our
Mission by delivering a robust foundation of services and sharing
of specialized expertise. We are committed to the principle that
every workforce member has the right to work in surroundings that
are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all
individuals. It is our policy to recruit, hire, promote,
compensate, transfer, train, retain, terminate, and make all other
employment-related decisions without regard to race, color,
religious creed (including religious dress and grooming practices),
national origin (including certain language use restrictions),
ancestry, disability (mental and physical including HIV and AIDS),
medical condition (including cancer and genetic characteristics),
genetic information, marital status, age, sex (which includes
pregnancy, childbirth, breastfeeding and related medical
conditions), gender, gender identity, gender expression, sexual
orientation, genetic information, and military and veteran status
or any other applicable legally protected status. We will also
provide reasonable accommodation to known physical or mental
limitations of an otherwise qualified caregiver or applicant for
employment, unless the accommodation would impose undue hardship on
the operation of our business. We are a community where all people,
regardless of differences, are welcome, secure, and valued. We
value respect, appreciation, collaboration, diversity, and a shared
commitment to serving our communities. We expect that all workforce
members in our community will act in ways which reflect a
commitment to and accountability for, racial and social justice and
equality in the workplace. As such, we will maintain a workplace
free of discrimination and harassment based on any applicable
legally protected status. We also expect that all workforce members
will maintain a positive workplace free from any unacceptable
conduct which creates an intimidating, hostile, or offensive work
environment. **Requsition ID:** 214754 **Company:** Providence Jobs
**Job Category:** Applications **Job Function:** Information
Technology **Job Schedule:** Full time **Job Shift:** Day **Career
Track:** Business Professional **Department:** 4011 SS IS CRCA RC
APP **Address:** WA Renton 2001 Lind Ave SW **Work Location:**
Providence Southgate 2-Renton **Pay Range:** $See Posting - $See
Posting The amounts listed are the base pay range; additional
compensation may be available for this role, such as shift
differentials, standby/on-call, overtime, premiums, extra shift
incentives, or bonus opportunities. Check out our benefits page for
more information about our Benefits and Rewards. Providence is
proud to be an Equal Opportunity Employer. Providence does not
discriminate on the basis of race, color, gender, disability,
veteran, military status, religion, age, creed, national origin,
sexual identity or expression, sexual orientation, marital status,
genetic information, or any other basis prohibited by local, state,
or federal law.
Keywords: Providence Service, Renton , Senior IS Epic Analyst - Resolute Hospital Billing and/or Claims, Healthcare , Renton, Washington
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