Retail Associate Part Time
Company: Lowe's
Location: Renton
Posted on: January 14, 2021
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Job Description:
Job DescriptionWhat You Will Do All Lowe's associates deliver
quality customer service while maintaining a store that is clean,
safe, and stocked with the products customers need. As a Customer
Service Associate, this means: --- Being friendly and professional,
welcoming customers to Lowe's and helping with home improvement
project needs. --- Validating loading tickets and processing orders
and deliveries accurately so customers receive merchandise as
expected and in a timely manner. --- Engaging in safe work
practices and encouraging others to do the same. The Customer
Service Associate is responsible for customers' experience with
Lowe's. This associate plays a critical role in helping our
customers select the right products, ensuring quotes are accurate,
verifying correct price labels, and confirming that all customer
needs are met. In addition, this associate delivers excellent
customer service by listening to customers, using expertise to help
customers, and loading merchandise for customers. This associate
must always remain vigilant and report any safety or security
concerns around the entrance of the store. The Customer Service
Associate responsibilities vary dependent on the department he/she
supports. Customer Service Associates work in one of the following
areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork,
Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Individuals applying for a role as a Customer Service Associate may
be considered for any one of these areas, depending on hiring needs
and skillset. Travel Requirements: This role does not require
regular travel; however, this role may need to travel on occasion
to meetings, trainings, or to support neighboring stores. What
We\'re Looking For --- Hourly Full Time or Part Time: Generally
scheduled 39 to 40 or up to 25 hours per week, respectively; more
hours may be required based on the needs of the store. --- Requires
morning, afternoon and evening availability any day of the week.
--- Physical ability to perform tasks that may require prolonged
standing, sitting, and other activities necessary to perform job
duties. --- CSAs assigned to the Greeter departments (available in
select stores) minimally must be able to lift 10 pounds without
assistance; may lift over 10 pounds with or without assistance. ---
CSAs assigned to all other departments (excluding Greeter
departments) minimally must be able to lift 25 pounds without
assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed Minimum Qualifications --- 6 months of
experience using a computer, including inputting, accessing,
modifying, or outputting information. --- 6 months of experience
using a handheld device (e.g., mobile phone, LRT gun, palm pilot,
tablet, iPod) to enter, access, and output information. --- Ability
to obtain sales related licensure or registration as may be
required by law. Preferred Qualifications --- 6 months of sales
experience identifying and selling products based on customer
needs, including credit cards, installations, add-on sales, and
explaining warranties, product features, and benefits. --- 6 months
of retail experience providing customer service, including
identifying and resolving customer issues, assisting customers in
locating product, greeting customers, answering phones, building
relationships with customers, and thanking customers for their
business. --- Bi-lingual skills, if applicable to the store. ---
Certification in trade related to department (e.g., hardware,
kitchen, plumbing, electrical, lawn and garden, and lumber/building
materials).
Keywords: Lowe's, Renton , Retail Associate Part Time, Hospitality & Tourism , Renton, Washington
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