RentonRecruiter Since 2001
the smart solution for Renton jobs

Customer Specialist, Alternative Delivery

Company: CarMax
Location: Renton
Posted on: January 12, 2021

Job Description:

7128 - Schaumburg - 250 E Golf Rd, Schaumburg, Illinois, 60173CarMax, the way your career should be! General Summary: Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite ("home") delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery. What you will do - Essential responsibilities* Facilitate the completion of Home Delivery sales transactions* Present and/or confirm MaxCare and finance decisions* Follow and execute strategies to achieve store's sales budgets.* Maintain a working knowledge of available financing options, titles and extended service policies.* Interact with customers, other associates and team members to provide outstanding internal and external customer service.* Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.* Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.* Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.* Drive vehicles to and from various locations as requested by supervisor.* Adhere to all CarMax policies and procedures.* Adhere to the Customer Specialist- Alternative Delivery training timeline.* Process paperwork associated with retail vehicle sales.* Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.* Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis* Present appraisal offers to customers* Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.* Prepare vehicles for delivery to customers.Qualifications and requirements* Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.* Successful completion of all assessments.* Demonstrate exceptional communication skills and attention to detail* Demonstrate active listening skills.* Meet or exceed CarMax guidelines for customer satisfaction.* Perform multiple duties in a high energy, fast-paced working environment.* Use miscellaneous computer programs, demonstrating intermediate PC skills.* Read, interpret, and transcribe data in order to maintain accurate records.* Lift objects that weigh as much as 25 lbs.* Complete all formats of job related training.* Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.* Flexibility to work at multiple locations and deliver vehicles offsite* Flexible work hours with shifts that may include nights, weekends, and holidays.* Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.About CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking--around the way cars are bought and sold--has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.Our--amazing team of more than 25,000 associates work together to deliver iconic customer experiences.--Along the way,--we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are--one of the FORTUNE 100 Best Companies to Work For--.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Keywords: CarMax, Renton , Customer Specialist, Alternative Delivery, Other , Renton, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Advanced Materials Researcher, Displays
Description: Facebook is a world leader in the design of augmented reality systems. We are currently seeking an innovative Advanced Materials Researcher with a background in inorganic and/or hybrid materials scientist (more...)
Company: Facebook
Location: Redmond
Posted on: 01/19/2021

Deliver Eats with Uber Eats
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Olympia
Posted on: 01/19/2021

Make up to $20/hour - Deliver with DoorDash
Description: Job Description Your time. Your Goals. What is DoorDash Available in over 4,000 cities
Company: Doordash
Location: Olympia
Posted on: 01/19/2021


Flexible Winter Schedule - Deliver with Uber Eats
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Olympia
Posted on: 01/19/2021

Need a gig? Deliver with Uber Eats!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Olympia
Posted on: 01/19/2021

CREDIT CLERK - Excellent Schedule with Full Benefits!
Description: CREDIT CLERK - Tuesday through Friday 32 hrs 8:30 - 5:00PM Full Benefits br br Harbor Wholesale of Lacey, WA is seeking a person experienced in credit processing and customer service. We are looking (more...)
Company: Harbor Wholesale Foods
Location: Olympia
Posted on: 01/19/2021

System Validation Engineer
Description: System Validation engineers are responsible for delivering results from one or multiple areas of wireless device testing including wireless functional and performance testing, new feature and regression (more...)
Company: Facebook
Location: Redmond
Posted on: 01/19/2021

Campaign Specialist
Description: 24 Seven is hiring a Marketing Campaign Specialist for a premier software company based in Bellevue, WA. In this role, you---ll be responsible for a number of marketing projects in support
Company: 24 Seven Talent
Location: Redmond
Posted on: 01/19/2021

Get New Installing/Repairing Window Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Olympia
Posted on: 01/19/2021

Optical Sensing System, Tech Lead
Description: As the Tech Lead for a future optical system, you will be joining the Display Optics team that is responsible for the design, development, and productization of the display systems in AR, VR, and Portal (more...)
Company: Facebook
Location: Redmond
Posted on: 01/19/2021

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Renton RSS job feeds