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Client Services Clerk

Company: Convergent
Location: Renton
Posted on: May 3, 2021

Job Description:

Established more than 60 years ago, Convergent is one of America's largest business process outsourcing, receivables management and commercial solutions companies with twelve operating centers across four time zones. Convergent Outsourcing, Inc. offers customer engagement outsourcing solutions that deliver the people, processes, and technology to improve efficiency, ensure compliance, and increase customer satisfaction and lifetime value for our clients.

Build Your Future; come join our thriving team! We are currently seeking ambitious, self-motivated,

driven team members for an ever-evolving career in the collections arena.

* Please note this is an in-office position in Renton,WA.

Position Summary:

The Client Services Clerk is responsible for processing all incoming and outgoing mail, new business, scanning and filing in a timely manner as well as distributing interoffice mail and answering reception phones.

Essential Duties and Responsibilities:

* Enters and approves manual data entry in a timely manner with quality

* Checks and approves system-loaded data entry

* Properly notes and distributes debtor letters and/or bankruptcy notices according to government mandates and client requirements

* Performs functions on specified client systems

* Answers reception line; including routing debtor or client phone calls to the proper employees

* Answers and routes general voice mail box messages

* Scans and distributes all incoming correspondence in a timely manner

* Ensures all work is performed in compliance with Company Policies as well as local, state and federal collections laws and regulations

Qualifications and Education Requirements:

* High school diploma, GED or equivalent

* Ability to effectively communicate with a variety of personalities and experience levels

* Self-motivated with strong organizational as well as verbal and written communication skills

* For safety considerations our interview and on-boarding process is completely virtual.


The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

Convergent Outsourcing Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Other details

* Job Family Administration * Pay Type Hourly * Hiring Rate $14.00

Apply Now

* 800 SW 39th St, Renton, WA 98057, USA

Keywords: Convergent, Renton , Client Services Clerk, Other , Renton, Washington

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