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Payment Processor

Company: Convergent
Location: Renton
Posted on: June 6, 2021

Job Description:

Established more than 60 years ago, Convergent is one of America's largest business process outsourcing, receivables management and commercial solutions companies with twelve operating centers across four time zones. Convergent Outsourcing, Inc. offers customer engagement outsourcing solutions that deliver the people, processes, and technology to improve efficiency, ensure compliance, and increase customer satisfaction and lifetime value for our clients.

Build Your Future; come join our thriving team! We are currently seeking ambitious, self-motivated,

driven team members for an ever-evolving career in the collections arena.

The Internal Lockbox Scanner/Payment Processor's primary function is to ensure accurate daily posting and deposit of all physical payments received by Convergent and/or ACT per specified client rules utilizing an automated check scanning system. This role is also responsible for running various processes, generating exception reports that must be reviewed and completed and daily reconciliation of payment batches and deposits to multiple trust accounts.


This position requires an individual who can reach far beyond with great analytical capabilities, interpersonal skills, and an excellent detail-oriented mentality. Apply now if you meet the qualifications below.


  • Process incoming payments to customer accounts both manually and via automated scanning system
  • Operate equipment including but not limited to: computers, printers, copiers, scanners, and 10-key adding machines
  • Must have ability to work independently and be self-motivated
  • Effectively communicate via written, verbal, and electronic correspondence
  • Must be able to enter transaction data into an excel spreadsheet accurately
  • May be responsible for tracking and monitoring reports
  • Notify leadership of problems or issues which could cause delay in items being processed
  • Performs other duties as assigned, specific activities may change based on business needs
  • Requires a high level of accuracy and the ability to perform well under pressure and meet critical deadlines
  • Work in a secure lockbox-type environment, under surveillance, with restricted access

Experience and Education

  • High school diploma, GED or equivalent is required
  • Requires 2+ years data entry, balancing, item processing or other related experience
  • Experience in a fast-paced, high-volume environment
  • Prior cash handling experience, balancing, or reconciling strongly preferred
  • Latitude experience a plus


  • Must be able to work flexible hours with the pressure of prearranged and strictly monitored deadlines.
  • Standard work days for the Payment Processing Department are Monday through Friday. The Payment Processing Department is also responsible for monthly closes which may require additional weekend and evening work hours.
  • Payment Processors are restricted from taking time off the last five days of the month due to the various client close schedules and volume of work.
  • On the last day of the month, all processors are required to remain at work until all month end duties have been completed.


The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

Convergent Outsourcing Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Other details

  • Job Family Finance and Accounting
  • Pay Type Hourly
  • Hiring Rate $15.50

Apply Now

  • 800 SW 39th St, Renton, WA 98057, USA

Keywords: Convergent, Renton , Payment Processor, Other , Renton, Washington

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