Care Access Liaison PSJH
Company: Providence Health & Services
Location: Renton
Posted on: August 5, 2022
Job Description:
Description Care Access Liaison PSJH - Patient Engagement at
Providence Strategic and Management Services The Care Access
Liaisons provide patient-centered, coordinated access to the
complex network of facilities, institutes, and clinics. As they do
so, they foster and nurture relationships with existing patients
and those seeking treatment. Care Access includes 'find a
physician' navigation within a health network, scheduling
appointments and classes, providing tier 1 technical support with
patient health applications, and functioning as an entry point and
informational resource for patients into the health system. This
position is part of the Patient Engagement Center (PEC) team, which
provides high-touch, personalized assistance to patients across
Providence St. Joseph Health regions and provider networks.
Required qualifications:
- Two (2) years customer service experience.
- Two (2) years experience interacting with and engaging
customers virtually over the phone. Preferred qualifications:
- One (1) year technical support experience Our best-in-class
benefits are uniquely designed to support you and your family in
staying well, growing professionally and achieving financial
security. We take care of you, so you can focus on delivering our
Mission of caring for everyone, especially the most vulnerable in
our communities. Providence Strategic and Management Services
provides a variety of functional and system support services for
all eight regions of Providence Health & Services from Alaska to
California. We are focused on supporting our Mission by delivering
a robust foundation of services and sharing of specialized
expertise. We offer a full comprehensive range of benefits - see
our website for details -
http://www.providenceiscalling.jobs/rewards-benefits. About
Providence At Providence, our strength lies in Our Promise of "Know
me, care for me, ease my way." Working at our family of
organizations means that regardless of your role, we'll walk
alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. Requsition ID:
P359067 Company: Providence Jobs Job Category: Patient Access Job
Function: Revenue Cycle Schedule: Full time Shift: Variable Career
Track: Admin Support Department: 4007 SS CC PATIENT ENGMT Address:
WA Renton 2001 Lind Ave SW Providence is proud to be an Equal
Opportunity Employer. Providence does not discriminate on the basis
of race, color, gender, disability, veteran, military status,
religion, age, creed, national origin, sexual identity or
expression, sexual orientation, marital status, genetic
information, or any other basis prohibited by local, state, or
federal law.
Keywords: Providence Health & Services, Renton , Care Access Liaison PSJH, Other , Renton, Washington
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