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Call Center Representative

Company: AppleOne
Location: Renton
Posted on: September 22, 2022

Job Description:

Immediate need for a Call Center Representative. Do you have experience working in a Call Center? Please apply today to join a growing company looking for talented and experienced Call Center Representatives to join their team! Job Duties: --- Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts. --- Gathering information, performing research and resolving customer inquiries. --- Communicate appropriate options for resolution in a timely manner. --- Inform customers about services available, and assess their needs. --- Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required. --- Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness. --- Other duties as assigned. Experience Required: --- 2+ years of recent experience in a Call Center position. --- Bilingual in Spanish and English a plus. Please apply today if interested! If you match the requirements, you will be contacted. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: AppleOne, Renton , Call Center Representative, Other , Renton, Washington

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