ServiceNow ITOM Architect
Company: Infosys
Location: Renton
Posted on: February 14, 2021
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Job Description:
--- Atleast 11 years of Information Technology experience---
ServiceNow admin and scripting knowledge.--- ServiceNow tool
experience in Discovery module and Service Mapping module.--- Good
experience in understanding of CSDM framework.--- Good experience
in conducting workshops with enterprise users about CSDM framework
and how it would be applicable for them.--- Have worked on Service
Discovery and CMDB.--- Ability to configure ServiceNow discovery
and Service Mapping in order to discover infrastructure
components.--- Ability to conduct workshops and coordinate with
Infrastructure & Application architects to gather information
needed to aid discovery and service mapping--- Ability to assist
and coordinate with engineers in rolling out discovery & service
mapping--- Ensuring documentation of all configurations being
designed--- Ability to set up and maintain discovery schedules,
configure probes and troubleshoot in case of issues. --- Good
understanding of architecture / infrastructure concepts. --- Good
understanding of basic application, server, network, storage and
cloud infrastructure components.--- Ability to configure MID
servers to be able to test and ensure discovery. --- Experience in
modify existing or create new Service Mapping patterns where
needed.--- Experience in troubleshooting patterns while performing
discovery via the service mapping module in ServiceNow.---
Coordination with ServiceNow to handle unique discovery
requirements that might arise during the course of the project.
Keywords: Infosys, Renton , ServiceNow ITOM Architect, Professions , Renton, Washington
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