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ServiceNow ITOM Architect

Company: Infosys
Location: Renton
Posted on: February 14, 2021

Job Description:

--- Atleast 11 years of Information Technology experience--- ServiceNow admin and scripting knowledge.--- ServiceNow tool experience in Discovery module and Service Mapping module.--- Good experience in understanding of CSDM framework.--- Good experience in conducting workshops with enterprise users about CSDM framework and how it would be applicable for them.--- Have worked on Service Discovery and CMDB.--- Ability to configure ServiceNow discovery and Service Mapping in order to discover infrastructure components.--- Ability to conduct workshops and coordinate with Infrastructure & Application architects to gather information needed to aid discovery and service mapping--- Ability to assist and coordinate with engineers in rolling out discovery & service mapping--- Ensuring documentation of all configurations being designed--- Ability to set up and maintain discovery schedules, configure probes and troubleshoot in case of issues. --- Good understanding of architecture / infrastructure concepts. --- Good understanding of basic application, server, network, storage and cloud infrastructure components.--- Ability to configure MID servers to be able to test and ensure discovery. --- Experience in modify existing or create new Service Mapping patterns where needed.--- Experience in troubleshooting patterns while performing discovery via the service mapping module in ServiceNow.--- Coordination with ServiceNow to handle unique discovery requirements that might arise during the course of the project.

Keywords: Infosys, Renton , ServiceNow ITOM Architect, Professions , Renton, Washington

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