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Security Dispatcher - Renton, Wa

Company: PalAmerican Security
Location: Renton
Posted on: January 12, 2022

Job Description:

Security Dispatcher - Renton, WaJoin our Team!The Security Dispatcher will be responsible for receiving and dispatching emergency and non-emergency calls for Security Officers. In this position you will be responsible for monitoring the status of our dispatch system and communicate with Security Officers as necessary.Pay Rate-$20/ hr.Shift Availability-3-4 days a week, including weekendsWhat You'll DoMaintain all communications, video and computer equipment in good working order.Organize the radio dispatch office for maximum efficiency, productivity, and safety.Coordinate information for pass-downs with Operations at the beginning and end of each shift.Maintain regular contact with patrol drivers. Recording all mileage for patrol drivers. Resolving conflicts/issues between clients and patrol drivers, quickly and effectively.Maintain current and accurate Daily Activity Report on all activity and business types throughout your duty period.Answer the phone promptly and in a fully professional, friendly and positive manner; taking each call and recording the essential information about the caller and dispatch the call appropriately to the right person in compliance to the radio dispatching procedureReceive and Dispatching Patrols for Verified Alarm Response from various sources follow alarm response protocols, communication with the responding officer(s), transcribing of response reports, initialing and completely Access Alarm Reporting for daily distribution.What You NeedDriver's License, clean driving record, and reliable personal transportationPrevious customer service experience utilizing phones, emails, and software.Ability to learn WinTeam/ eHub software or have prior experience with WinTeam.Be familiar with Microsoft Office SuiteAbility to type 35 words per minuteHave strong problem solving and decision-making skills.Ability to multi-task and prioritizeHave flexibility with personal work schedule as neededHave strong leadership skills.Can manage stress at high levels.Ability to organize and manage time well.To be at least 18 years of ageHigh School DiplomaAbility to work with multiple personality types in person, via phone, and electronic communication.Have a positive, friendly, can-do attitude, and a desire to learn about our people and business.(PALAM)PalAmerican Security is proud to be an Equal Opportunity Employer M/F/D/V.We encourage all U.S. Military Veterans to applyEOE/ADA/Drug Free/Tobacco Free Work PlaceTo apply for one of our career opportunities and learn more about PalAmerican Security, please visit us on the web at

Keywords: PalAmerican Security, Renton , Security Dispatcher - Renton, Wa, Professions , Renton, Washington

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